Frequently Asked Questions

Yes. Our Student Support Services and Career Counselling Services are available to help you. Book an appointment now. Alternatively, call Customer Service on (03) 1300 801 359 and they can book this in for you.

We have a number of student service available to you during your application process and once you’ve enrolled. Browse our Student Support Services and explore the Student Portal  

The Skills First Program is government funding that makes training more affordable. If you’re eligible, the government will contribute funds toward the cost of your training.

Most students are eligible for government funding. If you opt to use government funding, we will assess your eligibility and contact you if you are not eligible so you can make an informed decision. Check now if you’re eligible for government funding.

If you choose not to access this funding, you will need to pay full fee tuition. If you want to discuss your situation please call Customer Service on (03) 1300 801 359 or email enrolments@gordontafe.edu.au

Free TAFE is a single-use initiative that allows eligible Victorian students to remove tuition fees on some courses. Learn more now

Customer Service is the central starting point for advice and support for students, they will assist you with all of your application and enrolment enquires, via phone, in person, email or zoom contact us now

Ask your employer to complete our authority to invoice form.

The LLN and VSL assessments are used by our Admissions staff to identify what support you may need while undertaking your course and whether the course will be suitable for your current literacy and numeracy level. If your assessment is not as high as required, our Admissions team will contact you with a range of options available to you to progress your studying journey with us.

Green ID verifies your proof of citizenship. Apply for a Green ID. If you don’t have enough ID to apply for GreenID or not sure what to do, call Customer Service on (03) 1300 801 359 and we will assist you to find and supply the right ID.

A Unique Student Identifier (USI) is needed for new or continuing students when enrolling in nationally recognised training in Australia, including apprenticeship, skill set, certificate or diploma courses.Apply for a USI or find your existing USI

You will receive an email with an offer. An SMS will be sent to advise this is ready for you to review. If you are an apprentice or trainee the process is different for you. You will be contacted with commencement information from your teaching area.

Your offer will advise you whether you have been granted a subsidised (government funded) place or not. If you are not sure about this, or if a concession card has been applied, please contact Customer Service on (03) 1300 801 359 or email custservice1@gordontafe.edu.au

You do not pay fees on application. You will be charged fees once you’ve been accepted into the course and enrol into units. Fees are payable by due date (within 14 days of the start date of each unit) or you may be eligible for a payment plan. Once enrolled, you can pay fees by calling Customer Service on (03) 1300 801 359 or you can pay through your eCentral account by navigating to the My Finances Tab. Watch video to learn how to enrol and pay online

Retrieve your student ID via eCentral login. Alternatively your student ID will be displayed on all letters we have sent to you.

The Gordon provides support to enable students impacted by a disability, health or medical conditions to access and participate in education and training on the same basis as others read more. Additionally, our Learning Support teams located at our libraries are here to support you throughout your learning journey read more.

You will be asked to email us a copy of your concession card. If we’re unable to verify your card over email, we’ll ask you to bring a copy into one of our Customer Service locations.