Help and facilities

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We are here to help

Customer Service is your starting point for advice. As well as general queries, they can assist with:

  • course, application and enrolment queries
  • document and concession card validation
  • student ID cards,  student account and log in issues;
  • fees and payments (note: all payments are cashless)
 

How to contact Customer Service

In person:
Geelong City Campus, H Building Ground floor 8am - 4.30pm
East Geelong Campus, H Building, 8 am – 4.30pm
Werribee Campuses, 8:30am – 5 pm

Phone: 52250800

You can also contact Customer Service via  email or online form.  International students can also contact the International Office.

 

Ask us a Question  Send feedback  FAQs  Emergency and Crisis Support

 

IT essentials

IT support and much more including advice about printing, computers, email and Wi-FI.

Safety, health and security

Find important information about security, occupational health and safety matters, and our commitment to student safety.

Campus facilities

Explore the facilities, spaces and retail outlets that are on campus.

Get to campus

Plan your journey to campus and learn about your transport options including parking.

No smoking or vaping on campus 

To create a healthy and safe environment for all Gordon staff, students and associates, smoking and the use of any tobacco products is prohibited on all campuses, property, land and vehicles under the control of The Gordon.