113590M
If you love working with people and are looking for a rewarding career in the hospitality industry, then this course is for you!
You will learn to develop quality customer service skills, manage finances within a budget, and manage staff and regulatory requirements. The learning style combines hands-on and theory, teaching you everything you need to become a highly skilled manager in the hospitality industry.
Full time - 3 days a week
Find out what documents you will need to complete for your application.
Please complete the two forms below and submit via an education agent in your country.
If you need help, contact the International team.
Submission of an application does not guarantee a place in the course.
Intake | Applications | Attendance | Classes | Duration |
---|---|---|---|---|
2025 February Geelong City Campus |
Open: 25 Aug 2023 Close: 1 Feb 2025 |
Class Day
|
Start: 4 Feb 2025 Tuesday, Wednesday & Thursday |
Full-time: 6 Months |
2025 July Geelong City Campus | Open: 15 Feb 2024 Close: 1 Jul 2025 | Class Day | Tuesday, Wednesday & Thursday | Full-time: 6 Months |
Note: Students are required to undertake some self-paced learning and assessment activities outside of class time.
Please refer to our key dates and orientation webpage here.
We reserve the right to close course intakes early. Many courses have limited places and high demand. Early applications are recommended. We reserve the right to cancel intakes and courses if there are insufficient student numbers. An application does not guarantee a place in this course.
Pre requisite courses - successfully completed:
IELTS Academic overall score of 6.0 with no band below 5.5 (or equivalent) – Equivalents can be found on our English language equivalency page.
There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.
Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.
Core Units | Code | Hours |
---|---|---|
Develop and manage quality customer service practices | SITXCCS016 | 30 |
Enhance customer service experiences | SITXCCS015 | 40 |
Establish and conduct business relationships | SITXMGT005 | 60 |
Identify and manage legal risks and comply with law | SITXGLC002 | 80 |
Implement and monitor work health and safety practices | SITXWHS007 | 30 |
Lead and manage people | SITXHRM009 | 60 |
Manage conflict | SITXCOM010 | 20 |
Manage finances within a budget | SITXFIN009 | 30 |
Monitor work operations | SITXMGT004 | 20 |
Prepare and monitor budgets | SITXFIN010 | 30 |
Roster staff | SITXHRM008 | 30 |
Elective Units | Code | Hours |
Lead diversity and inclusion | BSBTWK501 | 60 |
Manage business operational plans | BSBOPS502 | 70 |
Operate a bar | SITHFAB023 | 35 |
Package prepared foodstuffs | SITHCCC026 | 15 |
Participate in safe food handling practices | SITXFSA006 | 40 |
Plan and monitor espresso coffee service | SITHFAB038 | 80 |
Prepare and serve espresso coffee | SITHFAB025 | 30 |
Prepare and serve non-alcoholic beverages | SITHFAB024 | 20 |
Prepare appetisers and salads | SITHCCC028 | 25 |
Prepare dishes using basic methods of cookery | SITHCCC027 | 45 |
Prepare stocks, sauces and soups | SITHCCC029 | 35 |
Produce cakes, pastries and breads | SITHCCC041 | 55 |
Provide responsible service of alcohol | SITHFAB021 | 10 |
Serve food and beverage | SITHFAB027 | 80 |
Use food preparation equipment | SITHCCC023 | 25 |
Use hygienic practices for food safety | SITXFSA005 | 15 |
Work effectively as a cook | SITHCCC043 | 100 |
Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL).Find out more about CT or RPL here.
Fees are based on current year and are subject to change for future years. Fees are charged upon course offer and must be paid to obtain the Confirmation of Enrolment (CoE). Contact the international office for detailed information or see fees, payments and refunds. More information.
$7,000
$450
The Gordon can now issue packaged offers for international students – DIPLOMA + BACHELOR through our partnership with Torrens University.
Follow this link to find more information about International pathways.