Course description
Discover your path to a rewarding career in healthcare administration with our specialised course! Through a unique blend of hands-on training in a real healthcare setting and convenient online study, you'll swiftly acquire essential medical administration skills and knowledge. This qualification is your gateway to a fulfilling healthcare admin career. With practical workplace experience and online learning, you'll quickly master key skills. Upon completion, you'll be well-equipped to excel in administrative roles within hospitals, clinics, and other healthcare settings.
Possible career outcomes
- Medical Administrator/Assistant
- Practice Manager
- Health Information Officer
- Ward Clerk
- Medical customer service
Applications & attendance
Applications for this course are not currently open.
Please contact customer service on 1300 769 279 during business hours to discuss upcoming intake dates.
Apprenticeship and traineeship applicants
To become an apprentice or trainee, you will first need to find an employer willing to employ you. An Australian Apprenticeship Support Network Provider can assist you with this and will also start your application and enrolment process. Find a local provider here
Class times are indicative and may change before the course starts. Students may need to complete some self-paced learning and assessments outside class, varying by course and skill level, or may be required to attend classes both on campus and online.
Follow the link for more information on attendance mode definitions and offer timing.
An application doesn't guarantee a place in the course.
Many courses have limited spots and may fill quickly, so apply early and ensure your application is fully completed, as only successful applicants will receive offers, issued as soon as possible. If numbers are low, intakes or courses may be cancelled.
Entrance requirements
- Applicants must be 16 years and over at the time of course commencement.
- Applicants are expected to have literacy and numeracy skills at Year 11 or Year 12 or Australian Core Skills Framework Level 3.
- Any student under the age of 17 must provide an Exemption from School form prior to undertaking the course.
- You must reside in Victoria to access Victorian Government Subsidised Fees and any incentive such as Free TAFE. Full fees apply to all non-Victorian residents.
Apprenticeship and traineeship requirements
Apprenticeship and traineeship applicants must be currently employed under a training contract and referred by their employer.
Personal Learning Requirements
There are personal learning requirements for each qualification at The Gordon. These are essential personal capabilities and skills required to successfully complete the course and be ready to work in the industry.
Please review the requirements here and consider any challenges you may have in meeting them. When applying for your course, please let us know what support you may need.
Pre-training review
Each student must complete a pre-training review as part of their application. The outcome of your pre-training review assists our teachers and trainers to better understand your capabilities prior to training and enables you to be matched to the right program. Your literacy and numeracy skills will be evaluated and you may be required to undertake a separate assessment. Follow this link for more information about literacy and numeracy skills.
Units & assessments
| Core | Code | Hours |
|---|---|---|
| Apply critical thinking skills in a team environment | BSBCRT311 | 40 |
| Assist with maintaining workplace safety | BSBWHS311 | 40 |
| Engage in workplace communication | BSBXCM301 | 40 |
| Participate in sustainable work practices | BSBSUS211 | 20 |
| Support personal wellbeing in the workplace | BSBPEF201 | 50 |
| Use inclusive work practices | BSBTWK301 | 30 |
| Elective | Code | Hours |
| Apply the principles of confidentiality, privacy and security within the medical environment | BSBMED305 | 20 |
| Assist in controlling stocks and supplies | BSBMED304 | 20 |
| Design and produce business documents | BSBTEC301 | 80 |
| Interpret and apply medical terminology appropriately | BSBMED301 | 60 |
| Interpret and apply medical terminology appropriately | BSBMED301 | 0 |
| Organise personal work priorities | BSBPEF301 | 30 |
| Prepare and process medical accounts | BSBMED302 | 30 |
| Write simple documents | BSBWRT311 | 30 |
Please note that the listed electives are delivered by The Gordon but you may not need to complete all of these units to successfully complete this qualification. If you have previously completed any of the units of competency relevant to this course, you may be eligible for Credit Transfer (CT). Any previous relevant experience may qualify you for Recognition of Prior Learning (RPL). Find out more about CT or RPL here.
Assessment is based on:
- Workplace Tasks
- Written assignments
- Hands-on projects
Fees
| Fees | Rate | Unit | Indicative Course Hours | Indicative Tuition | Indicative Gov Total |
|---|---|---|---|---|---|
| Concession Tuition | AUD $1.06 | per hour | 490 | AUD $519.00 | AUD $2,205.00 |
| Standard Tuition | AUD $5.30 | per hour | 490 | AUD $2,597.00 | AUD $2,205.00 |
| Full Fee Tuition | AUD $13.86 | per hour | 490 | AUD $6,791.00 |
| Add the costs below to your relevant tuition fee | |||||
|---|---|---|---|---|---|
| Resources | AUD $455.00 | Charged at enrolment | |||
| Education Levy | AUD $73.50 | Charged at enrolment | |||
All fees and charges are correct at time of publication but may change without notice. The student tuition fees are indicative only. Additional fees may apply. Where GST is applicable to any courses or materials, the fee displayed is inclusive of the GST.
Which fee will I pay?
Your fees will be charged according to your eligibility for government funding. For more information, visit our Fees & Payments pages.
Fee help
Payment plans may be available for eligible students who need assistance to manage their fee payments.
Further study options
- BSB40120 Certificate IV in Business
Many Gordon courses offer pathways to higher qualifications within The Gordon and in some cases, to university degrees. Your Gordon course may provide credit points which could reduce further study time. Follow the link to find more information about pathways, or contact Customer Service.