Student FAQs

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Want to know more? Find answers to the most frequently asked questions here.

I need proof that I am doing a course. How can I get this?

Contact Customer Service at custservice1@gordontafe.edu.au

I have forgotten my password. How can I log in?

You will need to reset your password.  Visit eCentral, click RESET PASSWORD and follow the prompts.  If you are still unable to reset your password, please contact Customer Service at custservice1@gordontafe.edu.au so that we can check your account.

How can I find my timetable?

You can access your timetable here, on the Student Portal.

I have a Payment Plan set up but I am unable to make payments. What should I do?

Please email accounts@gordontafe.edu.au with your student number and they will discuss your options with you.

I completed a course through The Gordon and need a copy of my results. How can I get this?

Please email custservice1@gordontafe.edu.au to request your results.